Healthcare is changing—fast. Can your organization fulfill its mission and innovate too? We’re here to help.
Reimbursement pressures. Costly transaction activity. Changing regulations. Today’s healthcare landscape is filled with challenges. The pressure’s on for organizations to fulfill their missions and maintain financial health. At West Monroe we’re taking healthcare systems consulting to the next level.
Now is the time for bold innovations—while staying pragmatic. So we focus on where you can make maximum impact. Draw on our healthcare strategy consulting expertise, our insights from other industries, and our experience in tailoring solutions to organization’s unique cultures, to make an impact—fast.
Together, we help you:
We partner with you to enable business processes and clinical operations, so you can capitalize on risk-based contracts, migrate towards risk-based care delivery, and achieve clinical integration as you navigate the shift to values-based reimbursement.
Contact centers are key for patients and physicians. Yet, without good access, patient flow is reduced, patients may be lost to competitors, and revenue collections are slow. We can help you create better, seamless care coordination.
In addition to clinical excellence, consumers expect seamless, intuitive experiences. Becoming a consumer-oriented healthcare organization means looking at existing technologies with an eye to optimization, and considering when to make new investments. We can help.
Our M&A expertise specific to healthcare data consulting—based on the 150-plus transactions we see every year—means we can execute an acquisition, merger, or carveout—fast. By combining competitive pre-close expertise with post-close value creation and transformation, we help you make the most of your investments.
The financial and reputational impacts of a compromise can be significant. That’s why it’s imperative to understand your risks. While prevention is ideal, the best cybersecurity plans prioritize operational resiliency, so your organization can withstand an attack, or bounce back.
Joel partners with health plans to navigate the complexities of digital transformation – improving systems and operations to drive tangible results.
Pankit works with pharmaceutical and medical technology leaders to drive growth and innovation, operational improvement, and winning product strategies.
Beth creates and executes strategic growth programs and product launches that transform business models, increase revenue, and capture new markets.
A healthcare innovator and value creator, Andy guides payers’ transformation into the digital era through strategy, data analysis, and customer engagement.
With experience across the care continuum, Victor aligns patient, provider, and organizational incentives to drive increased growth and better experiences.
Mayarih taps her diverse life sciences experience, ranging from regulatory compliance to systems implementation, to drive tangible results for clients.
Tyler helps healthcare organizations and their financial sponsors tackle tactical and strategic challenges, adapt to a changing landscape, and create value.
Deirdre is passionate about making healthcare more accessible to patients, helping supporting clinicians to provide better care, more efficiently.
Tanya leads medical, dental, and ancillary payer organizations through complex business transformation – from strategy through to undeniable results.
Cortnaye works with leading life sciences companies – delivering digital IT and business solutions that improve performance and operational productivity.
Ed blends a passion for improving healthcare with a continuous focus on results to help health plans navigate complex change and realize positive returns.
Stephanie helps healthcare organizations use data, analytics, and digital engagement channels to make care delivery better, easier, and less expensive.
Rahul has decades of experience driving IT strategy, innovation, and IT delivery and leading complex transformation for global organizations.
With equal parts experience and problem-solving aptitude, Josh helps payers engage savvy consumers to achieve business goals and better health outcomes.
Whether helping clients navigate change or colleagues design initiatives to enhance the workplace, Kate understands what it takes to make an impact.
Matt is an architect of change for healthcare, committed to delivering better performance and – even more – a better patient experience.
Michael unlocks opportunities for dental and ancillary payers to grow their membership base and create new revenue streams.
Kate is a senior manager in our Healthcare & Life Sciences practice who helps clients navigate the healthcare M&A space.
Tim is an expert in improving how contact centers operate to support his clients’ customer experience strategy.
Ben creates value by improving contact center operations. He and his team turned one healthcare client into an industry leader – in just one year.
Julian challenges clients to innovate and break norms to accelerate the impact of new technology. His track record shows that works.
Trevor enjoys building teams that collaborate to solve his client’s toughest challenges, thriving in mission-oriented healthcare engagements.
Patrick is an experienced enterprise architect who drives value by helping his clients reduce maintenance, simplify administration, and improve productivity.
Andy brings years of expertise and a proven track record delivering both strategy and delivery project efforts for Health Plan companies.
With 20 years of consulting experience, Adam serves as a trusted advisor for some of the nation's largest health systems.
With deep expertise in healthcare technology and operations, Nathan leads healthcare M&A for West Monroe.
Using a combination of business process design and technology, Carolyne develops solutions to help her clients grow.
Bryan brings more than 15 years of strategy and technology consulting experience which helps him build trust with his healthcare clients.
Dawn’s background as a registered nurse allows her to act as a bridge between clinicians, technology, and business plans.
A senior partner in our Healthcare & Life Sciences practice, Kristin is a trusted advisor in the areas of healthcare payer strategy and transformation.
Paul guides many of the nation’s largest healthcare insurance plans in evolving their technology to reduce costs and drive growth.
As managing director of our Healthcare & Life Sciences practice, Will is proud to drive progress in an industry that profoundly impacts people’s daily lives.
Mark helps his clients determine the right investments to make lasting impact on their digital organizations.
Dan is a partner in our Healthcare & Life Sciences practice. He is passionate about adding value to an industry that touches so many lives.
An accomplished IT director, Jason has a proven track record of helping his clients adapt to changes to the healthcare landscape.
Adam has expertise in advising private equity and public companies across all stages of the M&A lifecycle.
Jennie possesses organizational and communication skills that allows her the ability to manage large and complex transformations, which makes her invaluable to clients.
Combining deep operational and IT experience in the health plan sector with a strong communication style, Larry delivers measurable results.
With a deep focus in healthcare payer operations, Benjamin works with his clients to lead large-scale transformational initiatives.
A senior principal in our HLS practice, Ellen has over 20 years of experience helping healthcare clients execute their strategic visions.