This is Digital

Our podcast goes behind the scenes to reveal how digital shows up in everyday decisions and actions. Do you have a digital mindset? Find out by listening.
Episode 6: What does it mean to put the customer first?

Episode 6: What does it mean to put the customer first?

Salesforce Growth Evangelist Tiffani Bova and West Monroe Managing Director Pablo Alejo share how companies can become obsessed with their customers’ needs, how to connect employee experience to growth, and examples of 4 companies who are getting it right. Listen now.

Why Listen?

This season, we’ll explore:

  • The importance of connecting digital experiences with physical ones
  • How to be comfortable taking business risks
  • What digital investments have to do with the economy in 2023
  • And much more!
Why Listen?

All Episodes

About the host: Rissa Reddan 

As West Monroe’s Chief Marketing Officer, Rissa Reddan leads a team of more than 30 in corporate marketing, industry marketing, client marketing, and marketing services roles whose work directly influences the firm’s strategy and industry-leading growth rate. She directly leverages her entrepreneurial spirit and background to innovate and lead. Rissa’s passions include the arts, education, children, entrepreneurship, and economic empowerment—and she finds many ways to promote these interests in the community. 

Get in touch

Get in touch

Looking for digital consulting that will drive results, or just curious about what we do? You’re in the right place. 

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