Healthcare is changing—fast. Can your organization fulfill its mission and innovate too? We’re here to help.
Healthcare is changing—fast. Can your organization fulfill its mission and also innovate? We’re here to help.
Rising digital expectations. Reimbursement complexities. Staffing and supply chain challenges. Changing regulations. Today’s healthcare landscape is filled with obstacles. The pressure is on for organizations to fulfill their missions and maintain financial health. At West Monroe, we’re taking healthcare providers consulting to the next level.
We focus on where you can make maximum impact while striking a balance between bold innovations and pragmatism. Draw on our healthcare consulting expertise, our insights from other industries, and our experience in tailoring solutions and products to organizations’ unique cultures, to make an impact—fast.
Together, we help you:
In addition to clinical excellence, consumers are looking for the kinds of seamless, intuitive experiences available in other aspects of their lives. Improve outcomes, differentiate, scale, and create the greatest clinical and business impact through an experience-focused, digitally enabled operating model that permeates all functional areas of your business. Becoming a digital healthcare organization means looking at existing technologies with an eye for optimization and considering when to make new strategic investments that will aid in the integration of the physical and digital aspects of care. We can help.
A modern care management model is supported by digital tools and capabilities designed to holistically support patient journeys end-to-end. This includes everything from traditional care settings and delivery to behavioral health, dental health, and home health. We help healthcare providers create comprehensive strategies that integrate all aspects of care in order to create better population health management practices and outcomes.
Efficient, easy, and equitable access to care and services is paramount. Without it, patient flow is reduced, patients may be lost to competitors, and revenue cycle management is even more challenging. We can help you develop people-first healthcare strategies, modernizing omnichannel communications, enabling fluid access to services, and developing high-performance customer engagement.
Our healthcare M&A expertise—based on the 150-plus transactions we support every year—means we can help you execute an acquisition, merger, or carveout—with the knowledge and structure needed to ensure success. Identify opportunities to drive growth and revenue with new healthcare products and markets, estimate incremental revenue growth, and support product portfolio development. By combining competitive pre-close expertise with post-close value creation and transformation, we help you make the most of your investments.
Jennifer leads her teams with a passion for building the next generation of leaders through mentorship and collaboration. As a partner to her clients, Jennifer seeks to seamlessly adapt her team’s working style to align with the needs and preferences of her clients.
Drawing on extensive experience guiding clients through complex transformation, Lynn is adept at fielding the right expertise for the challenges at hand.
David has worked at the center of some of healthcare’s most fundamental changes—from paperless workflows, to value-based care, to digital acceleration.
Valerie works with clients to develop and effectuate strategic plans, improve clinical and operational performance, and enable improved experiences across the healthcare continuum.
With a focus on digital strategy, Chuck helps companies across the healthcare ecosystem reduce costs, improve customer experience, and produce better outcomes.
Joel partners with health plans to navigate the complexities of digital transformation – improving systems and operations to drive tangible results.
Pankit works with pharmaceutical and medical technology leaders to drive growth and innovation, operational improvement, and winning product strategies.
Beth creates and executes strategic growth programs and product launches that transform business models, increase revenue, and capture new markets.
A healthcare innovator and value creator, Andy guides payers’ transformation into the digital era through strategy, data analysis, and customer engagement.
Tyler helps healthcare organizations and their financial sponsors tackle tactical and strategic challenges, adapt to a changing landscape, and create value.
Deirdre is passionate about making healthcare more accessible to patients, helping supporting clinicians to provide better care, more efficiently.
Tanya leads medical, dental, and ancillary payer organizations through complex business transformation – from strategy through to undeniable results.
Cortnaye works with leading life sciences companies – delivering digital IT and business solutions that improve performance and operational productivity.
Ed blends a passion for improving healthcare with a continuous focus on results to help health plans navigate complex change and realize positive returns.
Stephanie helps healthcare organizations use data, analytics, and digital engagement channels to make care delivery better, easier, and less expensive.
Rahul has decades of experience driving IT strategy, innovation, and IT delivery and leading complex transformation for global organizations.
With equal parts experience and problem-solving aptitude, Josh helps payers engage savvy consumers to achieve business goals and better health outcomes.
Whether helping clients navigate change or colleagues design initiatives to enhance the workplace, Kate understands what it takes to make an impact.
Matt is an architect of change for healthcare, committed to delivering better performance and – even more – a better patient experience.
Michael unlocks opportunities for dental and ancillary payers to grow their membership base and create new revenue streams.
Kate is a director in our Healthcare & Life Sciences practice who helps clients navigate the healthcare M&A space.
Tim is an expert in improving how contact centers operate to support his clients’ customer experience strategy.
Ben creates value by improving contact center operations. He and his team turned one healthcare client into an industry leader – in just one year.
Julian challenges clients to innovate and break norms to accelerate the impact of new technology. His track record shows that works.
Trevor enjoys building teams that collaborate to solve his client’s toughest challenges, thriving in mission-oriented healthcare engagements.
Patrick is an experienced enterprise architect who drives value by helping his clients reduce maintenance, simplify administration, and improve productivity.
Andy brings years of expertise and a proven track record delivering both strategy and delivery project efforts for Health Plan companies.
With deep expertise in healthcare technology and operations, Nathan leads healthcare M&A for West Monroe.
Dawn’s background as a registered nurse allows her to act as a bridge between clinicians, technology, and business plans.
Using a combination of business process design and technology, Carolyne develops solutions to help her clients grow.
Bryan brings more than 15 years of strategy and technology consulting experience which helps him build trust with his healthcare clients.
A managing partner in our Healthcare & Life Sciences practice, Kristin is a trusted advisor in the areas of healthcare payer strategy and transformation.
Will leverages over a decade of experience as West Monroe’s Healthcare & Life Sciences leader to now guide strategic growth and collaboration across all industry practice teams.
Paul guides many of the nation’s largest healthcare insurance plans in evolving their technology to reduce costs and drive growth.
Mark helps his clients determine the right investments to make lasting impact on their digital organizations.
Dan is a partner in our Healthcare & Life Sciences practice. He is passionate about adding value to an industry that touches so many lives.
An accomplished IT director, Jason has a proven track record of helping his clients adapt to changes to the healthcare landscape.
Adam has expertise in advising private equity and public companies across all stages of the M&A lifecycle.
Jennie possesses organizational and communication skills that allows her the ability to manage large and complex transformations, which makes her invaluable to clients.
Combining deep operational and IT experience in the health plan sector with a strong communication style, Larry delivers measurable results.