Financial Services

Financial services firms are digital leaders. Our consultants help them stay at the forefront.

As the financial services industry continues to lock in its digital strengths, it is evident that the future hinges on being able to meet customers where they are, building seamless experiences that are both digital and interpersonal, and evolving multi-channel strategies to meet needs and navigate a turbulent economy as efficiently as possible.

For both customer-facing initiatives and back-office operations, financial services organizations—from banks to mortgage lenders to investment management firms—seek to stay at the forefront of the digital world. All, of course, while keeping an eye on regulation, deposit trends, customer shifts and industry consolidation. That’s where our expertise as one of the leading financial services consulting firms comes in.

What We Do: Financial Services Consulting

Commercial Banking

We work across lending and treasury management to digitize operations, build effective sales teams, and elevate the client experience to attract and retain your top customers—all while ensuring your bank can quickly respond to changing regulations.

Retail Banking

Today’s consumer has a baseline of digital expectations, with a desire for personalized experiences from their bank. Our financial services consulting leaders partner with banks to bridge the traditional in-person experience with digital products and experiences to build leading, multichannel customer experiences that are sticky and efficient.

M&A

We tackle the complexities of M&A across the deal lifecycle. We leverage our expertise—leading 500+ transactions annually, firmwide—to guide seamless integrations so you can realize the promised value of the deal as quickly as possible.

Insurance

We help insurers—property & casualty, life & annuity, and their brokers—succeed in a tight, changing market. We focus on enabling growth, customer needs, and enhanced efficiency through technology. Customer-centricity centered by digital channels, predictive analytics, and salesforce effectiveness, or streamlined processes and an engaged workforce, we partner closely to evolve from legacy models and mindsets. Whether it’s growth through M&A, product line enhancements and evolved distribution models, today’s analytics capabilities leverage agile development and modern tools to create the greatest value as the industry moves toward the future.

Agricultural Lending and Farm Credit

We help agricultural lenders and farm creditors leverage data and technology, ensure flexibility and resilience to better serve their customers, who need unique targeting and touchpoints to conduct business.

nCino

As one of the first nCino strategic partners, we bring a unique approach to our work with financial services clients. We don’t believe technology is the silver bullet. We partner with clients to maximize their investment by thinking through org structure, change management, and the supporting processes to realize the lasting power of nCino’s technology.

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nCino

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