Privacy Policy

INTRODUCTION

This document describes West Monroe Partners LLC’s ("West Monroe" or "WMP" or "we" or "our" or "us"), treatment of the information we collect about you during your interactions with us as a visitor to our website (with its homepage located at www.westmonroe.com), (the “Site”); when you visit our offices; when you receive communications from us regarding our products and services; or when you register for or take part in our events (collectively, the “Interactions”). It describes what we do with that information (this information is referred to as our “Privacy Policy”). This Privacy Policy discloses the information practices of West Monroe with respect to information gathered both offline and online, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

From time to time, we may supplement this Privacy Policy with additional information relating to a particular interaction we have with you.

This Privacy Policy was last updated and is effective as of September 27, 2021.

Your visit to the Site is subject to this Privacy Policy and our Terms of Use, which incorporates this Privacy Policy.

This policy does not apply to information collected about you by any third party (i.e. anyone other than West Monroe). Information you provide directly to third parties is not covered by this Privacy Policy (for example, if you provide information to third party organizations that may be linked from the Site or whose contact information you gather from the Site).

Please review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use this Site or engage in Interactions.

INFORMATION WE COLLECT

We may collect “Personally Identifiable Information” when you visit our Site and when you otherwise engage in Interactions. Personally Identifiable Information as used in this Privacy Policy is information that can be used to indirectly or directly identify you as an individual, such as your name, address, telephone number, and online identifiers.

Active Data Collection
Like many other web sites, we actively collect information from our visitors both by asking specific questions on this Site and by permitting you to communicate directly with us via e-mail and other electronic means. When you communicate directly with us, through the Site or otherwise, we may collect your name, contact information, and any communications you provide to us through contact or feedback forms.  

Passive Data Collection
We may automatically collect, store or accumulate certain Personally Identifiable Information concerning your use of this Site, such as information regarding which of our pages are most often visited. We may share with or transfer to third parties such information for the purpose of maintaining the Site, responding to direct inquiries, measuring traffic and traffic trends at this Site, and providing advertisements that are more relevant to you and your interests. We currently use "cookies" - files written to the visitor's computer that are used by some Sites for record-keeping or to remember certain information about visitors. As noted above, we may amend this Privacy Policy at any time and for any reason, including changing our Privacy Policy with respect to our practices regarding the use of cookies and collection of information from visitors.

Information from Third Party Sources
West Monroe may, from time to time, combine information we receive through your use of the Site or Interacting with us with information obtained through third party sources, in order to enhance our ability to market those products or services that may be of interest to you.

USE OF INFORMATION

Use of Personally Identifiable Information
West Monroe uses your Personally Identifiable Information provided through the Interactions to enhance the operation of this Site, allow you to use all of its features, to customize the content and advertising you see, to improve the design and content of the Site, to contact you about West Monroe products or services that may be of interest to you, and to respond to your requests for information. West Monroe may contact you about its new features or services in which it believes you may be interested.

Personally Identifiable Information Sharing and Disclosure
West Monroe may share or disclose your Personally Identifiable Information provided by the Interactions to third parties or individuals when: (i) you provide your consent; (ii) we have entered into a business relationship with a third party whom we believe and expect will conform with our Privacy Policy; (iii) we need to protect our legal rights (e.g. we are enforcing our Terms of Use); or (iv) in connection with a sale of all or a portion of West Monroe’s business. We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request and to protect the rights or property of West Monroe, our business partners, suppliers, clients or others.

Log Files
We may use IP addresses to analyze usage, administer our Site, and gather demographic information for aggregate use.

Third Parties
We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms and web hosting companies. Such third parties may be provided with the information described above, including your Personally Identifiable Information.  

Aggregate Information
Aggregate information is information that we (or third party service providers on our behalf) collect about your Interactions on an anonymous basis. We may share aggregate demographic and usage information with our prospective and actual business partners, advertisers or other third parties.

Use of Information in the Social Computing Environment
The Site may contain blogs, forums, comment areas and other social medium platforms. Any content or information you post or make available to others on these social platforms is not subject to this Privacy Policy. Please refer to our Terms of Use for these platforms and any additional guidelines and privacy information provided in connection with the use of a particular social platform. Any content or information you post on these social medium platforms may be available to others within and outside West Monroe.

MISCELLANEOUS

Links
The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the Site. We encourage you to read the privacy policies of other websites you link to from our Site or otherwise visit.

HOW WEST MONROE PROTECTS YOUR INFORMATION

We use both technical and procedural methods to maintain the integrity and security of our databases, including firewalls.

Choices You Have About How West Monroe Partners Uses Your Information
We strive to provide you with choices regarding the Personally Identifiable Information you provide to us. In certain circumstances, you may request access to deletion of, or modification of your Personally Identifiable Information. We have created the following mechanisms to provide you with control over your information:

You may send us an e-mail message at privacy@westmonroe.com. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to request access to, correct or delete any Personally Identifiable Information that you have provided to us. If you are unsatisfied with our response to a request, you may appeal our decision by contacting us at privacy@westmonroe.com.

You may also adjust the marketing messages you receive or opt out of receiving marketing messages from West Monroe by visiting our Preferences Center.

Retention
Typically we retain your Personally Identifiable Information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Do Not Track
The Site does respond to “do not track” signals as set forth in more detail in the cookies policy and cookies setting menus that “pop up” for visitors of the website.

Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

What West Monroe Does About Children Visiting This Site
This Web Site is not intended for children under the age of 13. We will not knowingly collect information from Web Site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online.

Comments
If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at privacy@westmonroe.com. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or telephone at 1-312-602-4000.

California Consumer Protection Act (“CCPA”)
The CCPA places certain requirements on entities that collect personal information from California residents and grants those residents certain privacy rights. This portion of our privacy policy is a supplement that applies to California residents, describes our treatment of California residents’ personal information, and serves as our required notice at collection. It applies to our collection and use of Personally Identifiable Information from California Residents both online and offline.

Notice at Collection
When you interact with us, we may collect the following categories of personal information: identifiers, such as contact information, employer and employment information, internet or other electronic network activity information, inferences drawn from such information, dietary restrictions, and physical characteristics such as clothing size.

We collect this information to fulfill your requests and to find out more about who interacts with us. Further information regarding our use of your personal information is set forth in this Privacy Policy under the “USE OF INFORMATION” header.

In addition, we make the following disclosures required by the CCPA:

We have collected and shared the following categories of personal information in the last twelve months

Identifiers

  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Internet service providers
  • Joint marketing partners
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
  • Social networks

Professional or employment related information

  • Affiliates or subsidiaries
  • Business partners
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms

Inferences

  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Internet service providers
  • Joint marketing partners
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
  • Social networks

Internet or other electronic network activity information

  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Internet service providers
  • Joint marketing partners
  • Operating systems and platforms
  • Other Service Providers• Professional services organizations, this may include auditors and law firms
  • Social networks
Physical characteristics such as dietary restrictions and clothing size (for those attending conferences or receiving promotional items)
  • Affiliates or subsidiaries
  • Business partners
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Joint marketing partners
  • Other Service Providers

 

We collect this information directly from you and from third parties as set forth in this Privacy Policy under the “INFORMATION WE COLLECT” header.

The business or commercial purposes for which we use this information are set forth under the “USE OF INFORMATION” header.

West Monroe does not sell personal information.

Consumer Rights
Finally, subject to some exceptions under current California law, California residents have the following rights under the CCPA.

The right to request, at most twice a year, information regarding:

  • The categories of personal information we collect about them (e.g., identifiers such as their names, Social Security numbers, IP addresses, email addresses, postal addresses; commercial information such as purchasing histories; geolocation data, biometric information, internet activity such as web browsing histories; and professional or employment-related information);
  • The sources from which that personal information was collected (e.g., online order histories, online surveys, marketing companies, tracking pixels, cookies, web beacons, or recruiters);
  • The categories of personal information sold to third parties;
  • The categories of personal information disclosed for business purposes;
  • The categories of third parties to whom personal information was sold or disclosed (e.g., tailored advertising partners, affiliates, social media websites, service providers);
  • The business or commercial purposes for which personal information was collected or sold (e.g., fraud prevention, marketing, improving customer experience); and
  • The “specific pieces” of personal information collected.

Deletion
With some exceptions, the CCPA permits California residents to request that covered businesses, and their direct service providers, delete personal information collected about them.

Modification
California residents may be able to request that West Monroe Partners modify or correct any inaccurate Personally Identifiable Information.

Non-discrimination
Finally, California residents have the right not to be discriminated against in response to their exercise of applicable privacy rights.

How to Make an Access or Deletion Request
You may submit a request regarding your rights under the CCPA to privacy@westmonroe.com. Alternatively, you may call 1-800-828-6708. Following submission of a request, we will take steps to verify your identity before responding substantively, as is required by law. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the mailing address we have on file, or the date of your last communication with us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

You may use an authorized agent to make your request. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must provide either a copy of the signed permission given to you by the individual or a power of attorney executed in accordance with California law.