Redefining Client Service Standards In Treasury Management
SunTrust, a top 20 bank, recognized the need to modernize their treasury management practices. Partnering with West Monroe, we combined banking expertise and technology know-how to implement the nCino Treasury Management solution. Together, we streamlined workflows, eliminated bottlenecks, and enhanced the client experience. The result: 30% faster service implementation, 70% faster request resolution, and 24/7 account visibility—transforming operations while creating a seamless, client-centered journey.
