Delivering reliable, safe, secure, and affordable power is an increasingly complex task. Utilities must respond to shifting customer expectations, the challenges of updating aging infrastructure, increasingly extreme weather events, and an accelerating momentum toward decarbonization and renewable energy. All while evaluating disruptive technologies and within an highly regulated landscape.
Serving customers and addressing new stakeholder needs requires a strategic view, and an experienced eye. That’s where we come in.
We take an undeniably different approach that adapts to the industry’s rapidly dynamic landscape, and positions your organization for sustainable success.
To succeed in the rapidly changing energy landscape, utilities must have the flexibility to integrate wide-ranging trends and changes into their strategies. That’s why we help utilities plan and drive transformational grid modernization initiatives.
Together, we can skillfully navigate the most significant shifts—and build for the future:
Running the utility of the future means upgrading T&D infrastructure, investing in IoT, 5G, and other wireless- and fiber-based communications networks, and integrating IT systems with operational technology. (It also means managing these investments properly with regulators.) With grid modernization an imperative, investments in infrastructure are a given. We’re here to help plan for it, build it, integrate it, and manage it—for the long haul.
As more customers look to transition to EVs, utilities must be prepared to manage large, additional electric loads and support the investment in charging infrastructure required. We are ready to lead the way. Our team has navigated the most pressing challenges and turned that experience into a suite of tools and services to support our clients at any stage of their EV journey. These innovative total-cost-of-ownership and business case analysis tools, as well as intelligent EV program strategy and design services, streamline and accelerate the path to tangible results.
Customers are looking for more from their utility: insights into their energy use. More rate and renewable energy options, from solar panels to electric vehicles. And better experiences and interactions. We can help you design a data- and analytics-based customer experience that uses digital communications, apps, and even a high-performing customer service center, so you can deliver the energy of the future, today. We can also build customer information platforms that integrate your CIS with a modernized CRM system—unlocking customer benefits while avoiding the risk, cost, and time spent replacing it.
Turn insights into operational improvements. Build an analytics center of excellence, consolidating the right skills, strategies, processes, and technology. Through our Rapid Analytics Platform, you can bridge the gap between rigid product solutions and costly one-time custom-integration solutions. And apply advanced machine learning to recommend actions based on real-time data analysis.
Energy utilities are an extremely attractive target for cyberattacks. It's never been more important that your security is not only compliant but nimble, active, and effective. In addition to grid resilience, all IT and OT field technologies, grid automation, and customer data, we help utilities build an active and responsive culture around cybersecurity—so when an attack happens, you are ready to respond swiftly and effectively:
The energy market landscape is constantly changing. As states explore new business models that align financial incentives with climate policy goals, utilities must be responsive and nimble to stay ahead. Our deep experience in working with utilities and regulators makes us the ideal partner to help utilities navigate and optimize these new opportunities.
In this evolving labor market, focusing on the employee experience, digital workplaces, and optimizing processes and technology can pay huge dividends. Our experience and success in building award-winning digital workplace strategies for energy utilities can help you attract and retain the talent you need today—and in the future.
A managing partner on our Energy & Utilities team, Dan combines a focus on business results with a passion for bettering lives and communities.
A senior director, Paul leads our Energy & Utilities practice on the East Coast and is a leader for the Energy & Utilities advisory and regulatory offerings.
Energy and utility industry executives count on Eric to guide them on the regulatory journey toward a digital operating model, then help realize and sustain the benefits it brings.
Sandy is passionate about enabling energy transformation through helping companies be digital—and she has translated that drive into tangible impact.
With expertise in operationalizing the clean energy transition, Jeremy leads next-generation grid initiatives that go well beyond utility infrastructure.
Nicole helps utilities and municipalities evaluate, deliver, and – most importantly – realize value from smart water, smart grid, and smart city programs.
Kristen is an accomplished program portfolio and project delivery leader with a track record for guiding utilities through complex technology-related change.
Shriram uses extensive program management experience to deliver large-scale transformation – always with an eye toward the role of customer experience.
Jeff creates value by delivering solutions that transform and optimize networks and the workforces that plan, engineer, deliver, and operate them.
Maria leads electric distribution and generation utilities through complex grid modernization strategy and transformation initiatives.
Carolyn’s passion for and experience in a sustainable energy future means transportation electrification benefits for both utilities and consumers.
Andrew’s regulatory and financial evaluation expertise helps utilities and their partners connect investment strategy with emerging market opportunities and customer needs.
A thought leader on the future of energy transition, David helps clients navigate the expansive, rapidly evolving transformation that is impacting all areas of the energy market.
For utilities navigating complex transformation, Daniel’s experience as an industry entrepreneur and consultant translates into measurable business value.
Ashish leads grid modernization, demand response, distribution automation, digital transformation, and data analytics engagements for electric and water utilities.
Matt is passionate about advancing clean energy solutions. He leads market and business development for our Energy & Utilities practice on the West Coast.
With expansive operations and smart grid/grid modernization experience, Chris helps utilities protect their operational technology from cyber-attacks.
Mike partners with utilities on complex modernization programs and other major initiatives to drive efficiency and performance benefits.
Tricia delivers transformational change at water utilities, helping them modernize their technology platform, customer experience, and operations.
Eric creates value by helping clients effectively leverage emerging grid technologies to improve reliability, operational efficiency, safety, affordability and their ability to integrate renewable energy sources.
Jason leads business development for our E&U practice on the East Coast. He has a background in ecommerce, web technology, and digital marketing.
Mike has a passion for providing world-class client service and driving value creation through the implementation of new technology.
A director with our E&U practice focused on new client development, Dave helps clients connect in a meaningful way with our experience and capabilities.
A partner in our Energy & Utilities practice, Tim helps design and deploy private communication networks that meet the needs of modern utility companies.
A former officer in the U.S. Navy, Sam approaches his clients with a well-rounded set of experiences to help them address their challenges.
Jeff specializes in delivering transformative utility technology projects to meet key business, operational, and customer initiatives.
James’ background in electrical engineering along with years of practical business experience allow him to help clients deliver results.
Ken is a partner in our Energy & Utilities practice. He specializes in helping utilities leverage technology-enabled solutions.
Estelle has a proven track record of successfully implementing operational efficiencies for her clients.