Digital, changing customer demands, and compressed margins. In the retail industry, it's about staying one step ahead.
As a retailer, you’re under enormous pressure to position your business model, operations, and technology to survive and thrive in the future. The pandemic only intensified these challenges—shifting customer preferences further toward digital interactions and e-commerce, disrupting supply chains, and changing how space is used.
With so many moving parts, you need to make sure the many interrelated elements of your retail ecosystem remain in balance. That's where we come in. Our multidisciplinary approach is built for exploring the possibilities.
What if you could optimize the flow of products into your customers’ hands with little to no disruption? Design a supply chain with the sensibilities of those customers in mind? Use digital and process optimization to build efficiency into every aspect of your operations? Or keep your managers, employees, and third-party partners engaged and enabled to provide an exceptional customer experience?
You can. Our team of retail industry experts can show you how.
By teaming up our retail experts and technologists with functional expertise in areas like digital products and experiences, IT strategy and business process outsourcing, and operations, we can help you keep on top of ever-evolving customer needs, make better operational decisions, and deliver ongoing improvements that last.
At every stop along the retail supply chain, our multidisciplinary team brings together industry expertise and the operational know-how to ensure the efficient and fluid movement of products from your distribution centers to your customers—and through every point in between.
No matter your challenge, we’re ready to roll up our sleeves and get to work to help you:
With a background in companies ranging from startups to Fortune 100 firms, Penny has a proven track record of adding value for her clients.
Alex is a senior manager specializing in workforce and process optimization solutions within our Operational Excellence practice.
A partner in our Operations Excellence solutions line, Jeremy brings industry expertise and a positive spirit to productivity and supply chain optimization.
A partner in our OE practice, Tom helps clients create value by identifying operating efficiencies to achieve growth through mergers and acquisitions.
Michael’s operational experience across many facets of the retail industry means he brings years of experience and success to his clients.
A director in our Operations Excellence practice, David uses an analytic approach in solving complex issues for clients.
Bart has the skills and experience to help your organization increase revenue, reduce costs, and promote business growth.
Sam is a partner in our Consumer & Industrial Products practice and trusted advisor to consumer brand manufacturers.
Joel is a people-friendly leader who enjoys rolling up his sleeves and helping his clients find and create value.