As new technology continues to disrupt the healthcare industry, companies are faced with outdated operational systems that simply can’t keep pace. That’s why a global pharmaceutical and medical product supplier reached out to West Monroe. We uncovered operational inefficiencies and developed new processes to help the supplier achieve more with less.
This pharmaceutical and medical product supplier sought West Monroe’s expertise in operational productivity improvement and change management to transform inefficient processes into optimized workflows. The challenge? Developing a solution that could be easily scaled across the supplier’s entire North American network of over 25 distribution centers.
We put together a multidisciplinary team to:
With an understanding of the people, processes, and technologies that drive this industry—and workforce best practices—West Monroe set about transforming the supplier’s operations by:
We implemented a workforce management initiative to optimize operations and maximize productivity across the healthcare company’s network of North American distribution centers. Our team:
West Monroe streamlined the client’s North American operations through a flexible workforce management solution. Due to reduced labor costs and increased efficiencies, the framework has already led to significant results across the supplier’s distribution centers. The healthcare supplier is now experiencing increased product output of 11%, reduced overtime by 80%, and an average reduction of 16,000 labor hours per site.