The pandemic changed the labor landscape, creating an unprecedented talent deficit that may only get worse. By one projection, there could be 85 million open roles across the globe by 2030.
Companies must change how they think about different types of talent and the work best aligned to those groups. This requires a new workforce framework comprised of contingent, outsourced, and/or near/offshore talent, in addition to employees and automation.
That’s where our Strategic Workforce Optimization with Work 4D offering comes into play.
We combine proprietary talent analytics with a multidisciplinary lens—including industry, human capital, operational productivity, and outsourcing expertise—to determine which of the four types of talent (employees, contractors, outsourcing, automation) is the most appropriate and cost-effective talent mix for your specific activities within your operations. We’ll look at best practices in operating models and specific benchmarks. Then, together, we’ll bring that framework to fruition.
We’ve seen companies that optimize work to talent type save 30% to 40%, often millions, and even generate revenue when they cannot find the talent, a critical competitive advantage. But this isn’t just about cost. By balancing cost, risk, employee experience, and service quality across all talent channels, your organization can focus on growth—even in the most challenging markets.
What’s holding your organization back today? That’s what our 4-week assessment will find. We dig into areas such as organization structure, work activities, technology, and performance metrics. Our proprietary technology assets, databases, and methodologies power this analysis—looking at where you stand today with respect to each of the 4-dimensions of talent:
What are the best opportunities for reinventing your workforce? We’ll work with you to explore the right framework—with an emphasis on quantifying the value of each potential move. We compare your current operations with benchmarks and develop recommendations for each talent option. Together, our teams will test recommendations against your business objectives, create an optimal talent mix for targeted business processes, and design a plan for reskilling and upskilling current employees. You can continue to leverage the framework for optimization long after we are gone, flexing with any changing market conditions.
Do you have the resources and expertise to turn a great framework on paper into real results? We are ready to assist here, as well. We start by creating a practical roadmap—prioritizing delivery of new talent options based on factors such as ease/difficulty of implementation and time to value.
We’ll help you win organization buy-in for change and create capabilities for managing a four-pronged workforce. And, as needs require, we’ll bring in specialized expertise in areas such as managed services/outsourcing vendor selection and negotiation, contract optimization, process improvement, automation, and change management. Stay ahead of competitors using a framework that creates informed solutions to optimize talent.