Though much remains uncertain as we emerge from the pandemic, one thing is clear: The hybrid work model is here to stay. Our executive poll shows that next to zero businesses are fully going back to in-person work or fully staying remote, which means the vast majority will end up somewhere in between.
We know this is a daunting shift. Hybrid work won’t only transform your organization’s talent strategy, employee experience, and management styles, but comes with adoption of new technologies and a spotlight on the ever-widening skills gap. Yet despite these challenges, hybrid work also presents new opportunities—and with the right tools, frameworks, and support, organizations can seize them. A focus on upskilling your organization’s workforce can help you successfully adapt to the new, hybrid working world.
In what follows, we’ll walk you through the process of upskilling in a hybrid work environment. To aid in this task, we will define upskilling, demonstrate how organizations can apply it in a hybrid model, discuss common challenges and best practices, and examine how approaches differ among varying employee groups.