Utility Telecom Modernization

Industry transformation hinges on modern infrastructure. We’re here to help your utility plan, build, integrate, and manage it—for the long haul.

Modernizing a utility’s telecommunications infrastructure is one of the most challenging aspects of modernization efforts. With timelines that can range up to a decade and a continuously evolving technology landscape, utilities must continuously cut through the complexity and remain focused on the long-term goal. That’s our specialty.  

Our multidisciplinary team of industry, network engineering, and technology experts can help navigate the challenges that come with modernizing utility telecom networks.

Through years of experience across many networks and numerous clients, we have developed distinctive insights, capabilities, and tools that others simply cannot match. In particular, we provide a full suite of services, from strategy through execution, to assist utilities looking to modernize their telecom infrastructure:


  • Strategy and roadmap development
  • Business case development
  • Board approvals
  • Project management office (PMO)
  • Program design and build
  • Transition to operations

Results You Can Expect

  • A realistic strategy and plan, backed by experience 
  • Accelerated support and approval from boards and regulators
  • Efficient deployment of program resources and budgets

What We Offer

We design for success, so we consider it our job to be there every step of the way—from strategy, planning, and design to implementation, construction, and cutover to the new infrastructure.

Assess and plan with confidence

Our Telecom Assessment sets the foundation for understanding what modernization will look like—and how your utility will get there. We analyze current technologies, network architecture, carrier costs, use cases, operating structures, and performance metrics. We interview relevant stakeholders. And we use our Telecom Maturity Model to compare performance with peers. Then, we work with you to define a future strategy, along with a high-level roadmap of initiatives and investments. 

Develop a compelling business case

Success requires support from many angles. We use a proprietary telecom business case tool to create realistic cost/benefit and total cost of ownership models; compare costs across different deployment scenarios; estimate capital investments and operating budgets; and calculate potential return on investment—all with the rigor that your stakeholders expect. 

Design and engineer for long-term success

This is where our telecom technical experience really shines. We use proprietary assets— developed over the course of working in many telecommunications networks—to advance design and deployment of network assets, in a secure fashion across the relevant telecom tiers. Our architects and engineers will identify suitable technology options, based on your business and functional requirements. 

Develop productive vendor relationships

Our team knows this complex marketplace well and can support every step in the vendor relationship process, from developing the requirements and preparing RFPs to managing performance. Our strategic sourcing experts cover the broad scope of activities and considerations. And once implementation is underway, we coordinate the many parties involved and provide independent quality control and assurance. 

Drive strategy through skilled execution

We will stand up and lead a program management office (PMO), equipped with proven tools for integrating several initiatives, ensuring focus on priorities, identifying and remediating issues, mitigating risk, and managing resource capacity—all factors that can derail progress if not managed well. We make it a point to plan for an effective transition, so that your team is ready to take the reins when our work is done. 

Want to learn more?