June 9, 2020 | Webinar

Increasing DER Interconnection Team Productivity and Customer Experience

Driven by technological developments, regulatory policy changes, and customer demand, installations of DER systems are growing rapidly throughout the country

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Increasing DER Interconnection Team Productivity and Customer Experience

In order to connect a DER asset with the electric grid, customers must obtain approval and permission to operate from their utility–a process known as interconnection.

As requests for interconnection grow alongside DER market penetration, utility teams tasked with the review and processing of interconnection applications are continuously challenged in three common areas – customer experience, employee productivity, and data-driven insights.

Hear industry leaders from ComEd and West Monroe as they discuss interconnection challenges, present case studies, share lessons learned, and leverage Intellio® Connect (formally ConnectTheGrid).


  • Kevin Caruso, Manager, DER interconnection, ComEd
  • Stephen Thiel, Principal Contract Specialist, ComEd
  • Chris Miller, Senior Architect, Technology Practice, West Monroe
  • David South, Senior Principal, Energy & Utilities Practice, West Monroe

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