West Monroe Partners, a full-service North American business and technology consultancy, today announced that its Managed Services practice sought an independent audit under SSAE16 (Statement on Standards for Attestation Engagements No. 16, Reporting on Controls at a Service Organization) and received a clean, unqualified opinion by its audit firm. The result reflects adherence to stated policies and procedures. The Performance Services practice provides managed services for clients’ core infrastructure, systems, and applications.
BDO, the firm’s external auditor, reviewed West Monroe’s policies, processes, and procedures to ensure they align to an agreed upon set of standards for service organizations established by the American Institute of Certified Public Accountants (AICPA). The audit focused on systems and process security. For each category within the standards, auditors tested adherence with policies and procedures by reviewing systems and work outputs. Based on the testing, the audit concluded there were no deviations from the firm’s policies, thus producing a “clean” opinion.
“As a trusted partner to many growing enterprises, it is very important to us to have this third-party attestation to the quality of our managed services, and we know our clients value it,” said Nathan Ulery, a managing director with West Monroe Partners and leader of the Managed Services practice. “While we are growing rapidly, both in size as well as expansion of our capabilities in areas such as managed security and application management, we maintain a strong commitment to delivering high quality in everything we do.”
West Monroe’s Managed Services team includes more than 100 professionals and deep technology experts who work with clients to run systems and processes at peak performance. In 2016, the practice earned marketplace recognition for managed services, including ranking 22nd among the worlds most progressive Managed Services Providers in the MSPmentor 501 list and 19th on ChannelE2E’s first annual Top 100 Vertical Market MSPs list.
The AICPA finalized the SSAE 16 in January 2010, with the intention and purpose of updating the US service-organization reporting standard so that it mirrors and complies with the new international service-organization reporting standard, ISAE 3402. The SSAE 16 also establishes a new attestation standard called AT 801, which contains guidance for performing the service auditor’s examination.
For more information about SSAE 16 please click here.