March 10, 2014 | Press Release

West Monroe Ranks Among Top North American, Global Managed Services Providers in MSPmentor 2014 501 Global Edition

West Monroe Ranks Among Top North American, Global Managed Services Providers in MSPmentor 2014 501 Global Edition

West Monroe Partners today announced that it is among the top 100 firms recognized both in North America and globally in Nine Lives Media’s seventh-annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world’s top managed service providers (MSPs). West Monroe ranked 56th on the MSPmentor 200—North American Edition list, up from 76th the previous year. Globally, the firm ranked 72nd in the MSPmentor© 501 report.

The MSPmentor 501 report is based on data from MSPmentor’s global online survey, conducted October-December 2013. The MSPmentor 501 report recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

West Monroe Partners’ provides managed services to organizations across a variety of industries, delivering a West Monroe staffed service desk, a 24x7 network operations center, infrastructure management, application management and development, and data management services. The firm continues to invest in the best-of-breed monitoring and maintenance tools as part of its managed services offering. The firm’s revenues from managed services increased 100 percent during 2013.

“Our continuous dedication to client service enables our team to help improve organizational operations, deliver on projects and meet business goals on a constant basis,” said Mark Nelson, West Monroe Partners Managed Services’ Director. “We continue to grow our specialized services from infrastructure management to systems management and business process outsourcing.  Our ability to combine quality operational services and our consulting capabilities allows our clients to do more with less.”

Supported by a full-service business process and technology consultancy practice, West Monroe’s Managed Services practice offers strategic advice and support to business and IT leaders on matters ranging from customer service, service level expectations, business operations improvement, IT risk management, disaster recovery, and compliance. 

“MSPmentor congratulates West Monroe Partners on this unique honor,” said Amy Katz, president of Nine Lives Media, a Penton business. “Qualifying for our MSPmentor 501 Global Edition puts West Monroe Partners in rare company.”

MSPs on this year’s global 501 list lifted their combined annual recurring revenues $2.61 billion, continuing seven straight years of strong growth. Together, those MSPs now manage more than 700,000 servers, according to Jessica Davis, managing editor, MSPmentor.

MSPmentor, produced by Nine Lives Media, is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Channel Expert Hour Webcasts and FastChat videos. It is the number one online media destination for managed service providers in the world.

This year’s report includes:

  • MSPmentor 501 Global Edition
  • MSPmentor 100 Small Business Edition (top MSPs with 10 or fewer employees)
  • MSPmentor 200 North America Edition
  • MSPmentor 50 EMEA (Europe, Middle East, Africa) Edition
  • MSPmentor 25 AANZ (Asia, Australia, New Zealand) Edition
  • New: In-depth data tracking of per user and per device pricing data.

The full 2014 study is available at: 

About Nine Lives Media

Nine Lives Media, a division of Penton (, defines emerging IT media markets and disrupts established IT media markets. The company’s IT channel-centric online communities include MSPmentor (, The VAR Guy ( and Talkin’ Cloud ( 

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