May 1, 2018 | Press Release

West Monroe Hires Edward Francis as National Life Sciences Industry Leader

West Monroe Hires Edward Francis as National Life Sciences Industry Leader

West Monroe Partners, a business and technology consultancy, today announced that Edward Francis has joined the firm as a senior director in its Healthcare & Life Sciences practice. Francis has more than 20 years of management consulting experience guiding some of the industry’s most prominent multinational organizations through complex business and technological transformation. Most recently, he was a partner and leader for life sciences strategy, analytics and transformation at IBM Global Business Services.

Francis, based in Chicago, will provide national leadership for the firm’s services and solutions for life sciences clients. He possesses an extensive depth and range of expertise across the domains of life sciences strategy and analytics. Over the course of his career, he has worked with life sciences and healthcare companies of all sizes, including multiple Fortune 500 enterprises.

“Ed Francis is an accomplished strategic advisor with a proven track record for producing critical and innovative thinking, delivering complex transformation projects, managing efficient operations, and serving as a trusted partner to senior executives,” said Doug Armstrong, senior managing director and leader of West Monroe’s Chicago office. “His unique blend of business, technology, and analytics acumen will be a valuable addition to our team as we help clients structure and run their businesses better.”

Francis’s cognitive and advanced analytics expertise spans the disciplines most relevant to today’s life sciences organizations, including real world evidence and patient similarity, physician targeting, clinical trial matching, population health, cognitive pharmacovigilance, cognitive forecasting (financial, supply chain, and business), supply chain network strategy, cognitive issue discovery and resolution, conversation to text, and language concept interpretation. He also has extensive experience developing and executing effective strategy in areas such as enterprise cost transformation, connected health programs, operating model design and next-generation outsourcing, and supply chain strategy and operations.

“We see unprecedented demand for comprehensive solutions that equip life sciences organizations to respond to regulatory shifts, profit pressures, and the transformation of players within their industry, and we are continuing to build an exceptional team that can support this demand,” said Will Hinde, managing director and leader of West Monroe’s Healthcare & Life Sciences practice. “Ed’s exemplary leadership and experience in life sciences transformation and particularly his expertise in industry-specific applications of advanced analytics will be a tremendous new asset to our clients and our team.”

Francis’s professional experience includes nearly 20 years with Accenture, where he was a partner in the Life Sciences industry, responsible for leading the North America Life Sciences Supply Chain and Supply Chain Planning & Strategy Operations team. He also has extensive plant operations experience and served as a supply officer in the U.S. Navy.

“West Monroe is doing exceptional work at the intersection of life sciences transformation and advanced analytics, and I am excited to bring my experience to this rapidly growing practice,” Francis said. “While I am motivated by the opportunity to lead the application of our capabilities for life sciences organizations, I am even more energized by the prospect of getting to work with the firm’s clients to navigate complex change and deliver positive results.”

About West Monroe Partners

West Monroe is a national business and technology consulting firm that partners with dynamic organizations to reimagine, build, and operate their businesses at peak performance. Our team of more than 950 professionals is comprised of an uncommon blend of business consultants and deep technologists. This unique combination of expertise enables us to design, develop, implement, and run strategic business and technology solutions that yield a dramatic commercial impact on our clients’ profitability and performance. For more information, visit

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