How can you overcome challenges to build a sustainable, meaningful virtual care model that balances the convenience patients want with the quality of care you need to deliver?
West Monroe, alongside Marathon Health, recently participated in a webinar hosted by Healthcare Dive. Together, we discussed how to make virtual care more meaningful and better coordinated for health systems and employees. Below is an overview of the webinar.
If you weren’t offering virtual care pre-pandemic, you had to pivot quickly and make telehealth a key piece of your delivery model. As in-person care options gradually become less risky, providers are eager to get back to seeing patients face-to-face, but many patients are still choosing telehealth appointments when they have the option.
For patients, the convenience of telehealth and increased choice in care add to its appeal. For employers, telehealth is a way to improve access to healthcare for employees worldwide. But for providers, the perceived lack of humanity, lower commitment and potential technology challenges make it more difficult. How can you overcome those challenges to build a sustainable, meaningful virtual care model that balances the convenience patients want with the quality of care you need to deliver? In this on-demand webinar you’ll learn:
Why new apps and platforms should prioritize an ethos of preventive and coordinated care
What goes into the planning, design, and implementation of purpose-built digital health solutions
Best practices to create a people-centric “digital front door” for patients and employees
A step-by-step case study that mobilized these tips for more meaningful virtual care
Adopting Digital Mindsets: Where Healthcare Stakeholders Are Succeeding and Where They’re Falling Short