As one of our Healthcare-aligned Technology leaders, Probal works closely with our Healthcare & Life Sciences team at the intersection of business and technology. He works with medical device companies, healthcare payers, and healthcare provider systems to harness strategy, operations, and technology to advance business goals. Probal is energized to bring strategic planning, enterprise architecture and market-entry analysis to his clients and builds multi-disciplinary teams to help execute these efforts.
With more than 20 years of experience, Probal has spent much of his professional career advising senior executives on how to improve customer experience while optimizing costs. He helped a large regional healthcare company to drive enterprise-wide planning efforts that defined $200 million in strategic operations and technology spend by balancing costs, benefits, and risks.
Probal joined West Monroe in 2018 from PwC, where he was a senior director in the Health Industries Advisory practice. He has a B.S. from the University of Virginia and an M.B.A. from the Ross School of Business at the University of Michigan.
What makes Probal different
Probal lives with his wife and three children in the Lonestar State. He coaches basketball and soccer for his kids’ teams and follows Virginia and Michigan sports. The family enjoys spending time together, even more so when they’re spending that time on the beach during their annual visit to Kauai and Maui.
Where Probal makes an impact
Probal has an extensive background working with both healthcare plans and healthcare providers to develop customer experience visions and strategies, as well as blueprints and roadmaps for mobilizing and delivering on those efforts.