Alex’s specialty is keeping people at the center of his problem solving, ensuring everyone feels heard, valued, and recognized on any team he’s a part of.
Alex’s track record as a Customer Experience expert speaks for itself, with more than a decade’s worth of success stories in digital user experience design and marketing across an array of industries.
Prior to joining West Monroe in 2011, Alex was an interactive designer with CAHG and a creative assistant with Vitamin Pictures. He has a bachelor’s degree from DePaul University.
With a background in design, Alex brings a sense of artistry to everything from customer experience to building forts with his daughter in the basement of their Downers Grove home. And his work hasn’t gone unnoticed; he recently won an award from Nielsen Norman Group for Con Edison's "Conor" digital workplace intranet.
Alex is an Agile and Scrum practitioner and evangelist within West Monroe. He led the charge on an award-winning digital workplace that saved his client more than $9 million for its improved search, speed, and efficiency for employees.
West Monroe’s Mike Manfredo and Alex Foucre-Stimes referenced in Forrester’s So You've Journey Mapped. Now What?
This is CX, Episode 32: Using human-centered design to improve employee experience