Client Result | Con Edison
Energizing Con Edison on their digital journey
Transforming operations and energy systems for employees and customers
Developing a new intranet to unite 15,000 employees
Con Edison needed a better way to connect 15,000 employees, streamline operations, and foster a safety-first culture. Partnering with West Monroe, they launched a dynamic intranet that transformed how employees work and communicate. The results speak for themselves: higher satisfaction, increased engagement, and 76% of employees using the platform daily within a year.
Empowering smarter energy decisions for 10M customers
Con Edison aimed to transform energy management for 10 million customers with advanced metering infrastructure. Deploying 5 million smart meters required regulatory approval and customer trust, so West Monroe and Con Edison co-created a comprehensive engagement plan to build alignment and ensure approval. This approach accelerated deployment, enabling a smooth rollout and empowering customers with real-time energy insights.
Driving +$40M in value with data-driven insights
Con Edison needed to unlock the power of data to drive decision-making and maximize their technology investments. Partnering with West Monroe, they uncovered high-impact opportunities, built a strategic roadmap, and connected critical systems to their analytics platform. The impact? Millions saved in safety and power quality improvements, with $20 million in annual cost savings.
