Accelerating AMI Deployment
Con Edison set out to transform energy management for 10 million customers through advanced metering infrastructure (AMI). The initiative involved deploying 5 million smart meters to deliver real-time data and insights, but success hinged on regulatory approval and customer trust. West Monroe partnered with Con Edison to develop a robust engagement plan that satisfied stringent regulatory requirements and addressed community concerns. By collaborating with external stakeholders, including elected officials and advocacy groups, we built alignment and created a clear, actionable roadmap. This agile approach ensured regulatory approval and accelerated deployment, enabling Con Edison to roll out smart meters smoothly and on schedule, empowering customers to make informed energy decisions.
