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Client Result

Co-creating $350 million in value through multi-year partnership

Streamlining IT vendor landscape and uncovering AI-driven growth opportunities

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Services

Building the Foundation for AI-Led Transformation

A Fortune 50 food and beverage company partnered with West Monroe over several years to tackle two critical challenges—first modernizing IT, then embedding AI to drive future growth. Their IT environment was costly, fragmented, and slowing the business down. We stepped in to streamline vendors, renegotiate contracts, and enhance cloud capabilities—delivering $250 million in savings and reducing downtime by 80%. With a stable digital backbone in place, we helped the client shift gears—activating AI to unlock over $100 million in new value across service, sales, and operations.

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    $225M

    in IT contract savings through vendor consolidation

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    $25M

    in IT management cost reductions due to improved efficiency

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    $100M

    in revenue growth potential identified through AI-driven improvements

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Optimizing IT vendors and cloud solutions saves $250M

Our client needed a bold transformation while facing rising IT costs, service disruptions, and inefficiencies from a fragmented vendor landscape. West Monroe partnered with them to consolidate vendors, strengthen governance, and optimize cloud capabilities. These foundational moves not only stabilized operations—they created the conditions for enterprise-scale AI adoption. The result? A leaner, more resilient IT ecosystem that delivered $250 million in savings while significantly improving operational stability.

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Activating AI to drive $100M+ in Growth

With the foundation in place, our client shifted focus from optimization to innovation. Together, we co-created AI-powered solutions to improve efficiency, personalize customer and field service, and unlock new revenue streams. From generative assistants to smart routing and analytics, each AI application was tailored to meet a high-impact business need. In just a few months, we identified over $100 million in projected value—driven by increased productivity and revenue growth. AI is now a core part of their strategy—delivering real results today while laying the groundwork for future innovation.

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