Client Result
Streamlining IT vendor landscape and uncovering AI-driven growth opportunities
A Fortune 50 food and beverage company partnered with West Monroe over several years to tackle two critical challenges—optimizing IT operations and then unlocking new value through AI-driven transformation. Their IT environment was costly, fragmented, and slowing the business down. We stepped in to streamline vendors, renegotiate contracts, and enhance cloud capabilities—delivering $250 million in savings and reducing downtime by 80%. With a stronger foundation in place, they turned to us again to identify more than $100 million in revenue growth and productivity improvements through AI-powered applications.
in IT contract savings through vendor consolidation
in IT management cost reductions due to improved efficiency
in revenue growth potential identified through AI-driven improvements
Our client needed a bold transformation while facing rising IT costs, service disruptions, and inefficiencies from a fragmented vendor landscape. West Monroe partnered with them to consolidate vendors, strengthen governance, and optimize cloud capabilities. The result? A leaner, more resilient IT ecosystem that delivered $250 million in savings while significantly improving operational stability.
Building on the success of their IT transformation, our client set their sights on innovation. Together, we reimagined customer and field service interactions through AI-driven applications—enhancing efficiency, personalizing experiences, and driving $100 million in projected value within three years.
