Services
Home Health Services
Growing a home-based care business takes more than mission. Scaling through acquisition and technology requires a partner with real industry experience——so you can move fast without compromising care.
How We Help in Home-Based Care
Home-Based Care Investing & Platforms
In home-based care, growth and quality must move together. We bring precision, speed, and healthcare fluency across the M&A lifecycle, from commercial and tech diligence to integration and synergy realization. Whether you’re executing a roll-up strategy, expanding into new states, or preparing for exit, we help you grow without compromising care delivery.
We’ve led integrations that exceeded synergy targets by 150% within 90 days.
TECHNOLOGY STRATEGY & AMS IMPLEMENTATION
Fragmented systems can slow growth and strain caregivers. We help your home-based care business define a practical tech strategy, select the right Agency Management System (AMS), EMR, HRIS, ERP, or CRM, and roll it out without disrupting your field operations. Our hands-on, change-driven approach keeps operations running and ensures adoption from day one. That’s how we delivered 80%+ mobile app adoption—even in paper-reliant markets.
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MODERN DATA THAT DRIVES GROWTH
To lead in home-based care, you need a data foundation built for real-time insight and action. We design modern data platforms that unify EMRs, AMS, HRIS, ERP, or CRM, contact centers, payroll, and finance systems into a single source of truth.
The result? Smarter staffing decisions. Stronger referral management. Faster response times. Clear visibility into PDGM performance, reimbursement optimization, and value-based care readiness.
Whether you’re integrating acquisitions or scaling organically, we make sure your data works as hard as your caregivers do.
HOME-BASED CARE WORKFORCE STRATEGY
Staffing pressure is real—and we help you address it with clarity and intention. Our Total Rewards and Employee Value Proposition strategies are grounded in data, market realities, and caregiver experience. From compensation to career pathing to purpose, we co-create retention strategies that actually work—strengthening engagement, stability, and care quality.
HOME-BASED CARE RESULTS WE’VE DRIVEN
- 80%
end-user adoption on system implementation for 25k employees
- $30M
in operational improvements delivered through tech strategy
- 150%
deal synergy target exceeded within 90 days of close
WHAT WE’LL ACHIEVE FOR YOUR HOME-BASED CARE PLATFORM
Accelerated Value Creation
Capture synergy faster with M&A strategies grounded in real operational and clinical insight.
Tech That Delivers
Implement AMS, EMR, HRIS, ERP, or CRM platforms with >80% end-user adoption—minimizing disruption and maximizing ROI from day one.
Data-Driven Decisions
Build a modern data foundation that turns fragmented systems into real-time insight.
Home-Based Care Workforce Retention
Strengthen caregiver engagement and reduce turnover through holistic, market-backed EVP strategies.
WHY CHOOSE WEST MONROE FOR HOME-BASED CARE
Specialists in Home-Based Care
With 50+ consultants who have worked directly in home-based care and dozens of successful engagements, we know this space inside and out. We partner with top home health, hospice, infusion, and personal care organizations nationwide.
End-to-End Execution
We deliver AMS implementations that scale—supporting organizations with 25,000+ employees and led full integration for a $60M acquisition—exceeding synergy targets by 150%. From tech rollouts to M&A playbooks, we stay with you from strategy through results.
Hyper-Focus on Adoption
Our work doesn’t stop at go-live. We partner with your caregivers and field teams to ensure change sticks. That’s how we achieve >80% mobile app adoption—even in paper-first environments—without disrupting service delivery.
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