Press Release
Press Release
Brian Paulen
Head of Offices and Global Enterprise Services at West Monroe
Cristhian García
Director, Technology & Experience & Costa Rica Office Lead at West Monroe
Nearshore strategy fuels delivery excellence, high team fulfillment, and cross-border collaboration
CHICAGO — August 11, 2025 — West Monroe, a global business and technology consulting firm, announced today that its team in Costa Rica has reached 100 employees—marking a major milestone in the firm’s history and global expansion.
West Monroe first established a Costa Rica presence in 2021 following its acquisition of product engineering firm Verys. What started as a small team has grown to more than 100 full-time employees specializing in software and data engineering, business analysis, data and cloud platforms, and many internal functions.
Rather than pursue rapid offshore expansion, West Monroe has prioritized building a nearshore team that works in real time with U.S. colleagues and clients. This thoughtful approach, anchored in shared time zones, close collaboration, and cultural alignment, helps the firm deliver integrated consulting services while maintaining the same level of quality, speed, and connection.
West Monroe’s Costa Rica team plays a critical role in delivering high-impact and efficient outcomes for clients across industries. As demand rises for specialized skills—particularly in Salesforce and Databricks development—the firm is investing in creative training and upskilling programs to ensure a steady pipeline of future-ready talent.
“Early on, we saw the incredible talent and potential in the Costa Rica team. What started as a smart and strategic bet has evolved into a vital part of our business,” said Brian Paulen, head of offices and global enterprise services at West Monroe.
West Monroe hosted a celebration at its Costa Rica office on July 30, attended by Costa Rica-based employees and several West Monroe leaders, including the firm’s Costa Rica office lead, Cristhian García. The event marked a moment of momentum for a team that has already made a significant impact across the firm. In West Monroe’s internal pulse survey, the Costa Rica team consistently reports the highest fulfillment scores—a testament to the strong culture, sense of purpose, and opportunity they’ve built since day one.
“I’m incredibly proud to lead this team and to witness the impact we’ve made together. We’ve built a high-performing culture that delivers real value to clients—and our fulfillment rate is a reflection of that,” García said.
The firm plans to grow its Costa Rica team to 300 employees by 2027—a direct response to rising client demand and the need for expanded capabilities. This investment is designed to enhance, not replace, West Monroe’s U.S.-based teams—reflecting a deliberate and complementary approach to global delivery.
Hiring will continue across a variety of roles, including technologists, shared services professionals, business consultants, and industry experts. This next phase of growth will build on the team's strong foundation of cross-border collaboration and client impact. Open roles can be found at westmonroe.com/careers.
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester. Let’s find more value for your business.
Share our passion at westmonroe.com
Christina Galoozis
Director, Communications & Public Relations
847-302-1762
Shira Cohen
Manager, Public Relations
443-841-6879