Brian Paulen

As West Monroe’s firmwide office leader, Brian collaborates with all office leaders to drive consistency, efficiency, and best practices as we continue to grow. He is also a passionate advocate of the firm’s mission to build the next generation of leaders, partnering with local non-profits, universities, and our employees to promote diversity, equity, and inclusion in the consulting industry.

This commitment to both client service and firm culture has paid off—during his tenure as the Seattle market lead, the office has grown 155% and won numerous workplace awards. 

Throughout his career, Brian has focused on helping clients maximize their technology investments, particularly in the areas of customer experience and analytics solutions. His exposure to a diverse portfolio of clients and industries has given him a broad perspective into the issues our clients face, allowing him to develop multidisciplinary approaches for the region’s traditional and leading-edge industries such as banking, healthcare, consumer and industrial products, and technology.  

Brian joined West Monroe Partners with its acquisition of Madrona Solutions Group, a Seattle-based consultancy he co-founded in 2005 to help clients build CRM solutions. Brian is a recognized business and technology expert and has co-authored two books on these topics. In 2009, the Puget Sound Business Journal recognized Brian as one of its “40 under 40.” He earned two bachelor’s degrees in political science and international business from Lehigh University. 

What makes Brian different

A people-centric leader, Brian takes his role as a steward of the local office culture seriously. He is a dedicated mentor who ensures that his team has opportunities across West Monroe and in the community. Brian is passionate about inclusion and diversity and has played a key role in the firm’s I&D initiatives. Brian, his wife, their two children, and their dog all reside in Kirkland, just outside of Seattle. The family takes advantage of everything the Pacific Northwest has to offer, whether they’re golfing in the summer or skiing in the winter. Brian is also a proud part owner of a Washington state winery. 

Where Brian makes an impact

Brian serves on the board of ArtsFund, an organization that strengthens the community by supporting the arts. He is also on the board of First Tee of Greater Seattle, an organization that positively impacts the lives of young people by teaching life lessons and leadership skills through golf.