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Podcast: The $8B Dental Insurance Problem Nobody's Talking About

Ben Baenen discusses how AI, real-time claims, and stronger payer-provider collaboration can help modernize dental insurance

July 10, 2025

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At a glance

Dental insurance is at an inflection point. For providers, it remains a critical part of the business model; for patients, it can feel complex, frustrating, and disconnected from the care experience.


In this episode of The Dental Economist Show, Ben Baenen joins host Mike Huffaker to discuss how dental payers and providers can reduce friction, rebuild trust, and modernize the claims experience. The conversation explores real-time claims processing, the role of AI in dental operations, and why cleaner data and stronger technology architecture are becoming essential to industry transformation.

Featured Expert

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    Benjamin Baenen

    With a deep focus in healthcare payer operations, Benjamin works with his clients to lead large-scale transformational initiatives.

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