Guide
Rethinking IT Operating Models: A CIO’s Guide to Scaling an AI-Powered Organization
Redesign your workforce, sourcing strategy, and structure to unlock real value from AI
May 27, 2025
AI is no longer just a tool—it’s a force reshaping team structures, capabilities, and the economics of delivery. But many organizations are still using operating models built for a pre-AI world: rigid, siloed, and centered on outdated outsourcing assumptions.
Ask yourself:
- Is your IT function built to move at AI speed?
- Are you deploying the right mix of internal and external capabilities?
- Can your teams integrate AI into their workflows—not just tools?
If you’re not sure, you’re not alone. Most IT leaders are rethinking how they deliver value in this new era.
Download West Monroe’s CIO Guide to Rethinking IT Operating Models to learn:
✓ How to redesign team structures, roles, and capabilities to support AI adoption and scale
✓ How to rebalance internal vs. external talent in an era of shifting skills and automation
✓ How to evolve outsourcing strategies to deliver speed, flexibility, and innovation—not just cost savings
