West Monroe’s Healthcare & Life Sciences practice is a trusted partner to payers, providers, life sciences organizations, and private equity-backed healthcare companies, with client relationships averaging more than six years. The team of 250+ professionals has supported more than 1,000 payer and claims engagements and assessed more than 300 benefit technologies. With capabilities spanning claims system modernization, digital and AI transformation, workforce optimization, and life sciences commercialization, West Monroe helps clients improve outcomes and accelerate value creation—backed by a 94% client satisfaction rate and a Net Promoter Score of 9.2/10 from provider clients.
West Monroe’s healthcare experience spans the full spectrum of industry working with numerous regional and multi-state payers and hospitals. Collectively, this work has delivered billions in client savings and new revenue streams—backed by measurable results.
West Monroe recently helped a multi-state payer save $2.2 million and accelerate delivery by eight months through AI-powered data migration; transformed a healthcare provider’s IT operating model and talent strategy to generate more than $400 million in savings; and supported a healthcare M&A transaction by reducing ransomware risk by 90% through strengthened cyber resilience.
In its 20th year, Modern Healthcare’s annual list compiles and evaluates survey data from management consulting firms in the U.S. specializing in diverse healthcare industry sectors. Participating companies provide details on contracts and consultants, offering insights into both providers and the industry as a whole.
.jpg&w=3840&q=75)