25+ Clean Energy Programs, One Digital Portal

The new legislation presented both an opportunity and a challenge. The state wanted to accelerate solar adoption through rebates, but the agency’s existing systems couldn’t handle the complexity. We stepped in with a clear roadmap and the right tools. By leveraging Salesforce Experience Cloud, we co-created a public-facing portal and internal application workflow in record time. This solution not only met compliance requirements but also dramatically improved accessibility, enabling both residents and solar contractors to navigate the process with ease.

We worked side-by-side with the client to launch the new system quickly—aligning public sector expertise with deep Salesforce capabilities. Our team designed and implemented a Salesforce Experience Cloud portal that lets users submit and track applications online. Inside the agency, we built an efficient review queue for employees to claim, approve, or reject submissions. Every part of the process was co-designed for clarity, speed, and future adaptability. By streamlining operations and prioritizing usability, we ensured the solution could scale across the agency’s broader clean energy program portfolio.

By digitizing the rebate process, the agency met its compliance mandate and delivered an intuitive experience for both public users and internal teams. Application reviews are now faster and more consistent, helping accelerate the state’s clean energy goals. Most importantly, the platform is built to scale—supporting over 25 clean energy and energy efficiency programs beyond solar, including electric vehicles. This engagement delivered more than a quick fix; it laid the groundwork for a modernized, tech-enabled energy future powered by smart workflows and inclusive design.