Since day one, our focus has been Salesforce solutioning, building a reputation as a trusted partner for transformative projects. With years of expertise, we know how to craft the right solutions for your unique technology needs. Our proven track record on complex projects speaks for itself—we deliver high-performance, scalable results that drive real ROI. Our approach and impact have even been recognized in Forrester’s Salesforce Consulting Services Landscape and IDC's U.S. Mid-market Salesforce Implementation Services ServiceScape. Ready to elevate your business? We’re ready to partner with you.
Partnerships
Salesforce: Engage Your Customers Where It Matters Most
As a Salesforce Summit Partner, we help you turn customer understanding into meaningful engagement—at the right time, place, and channel.
Dreamforce 2025: Showcasing Our Salesforce Partnership in Action
West Monroe continues to be a value added partner, bringing deep industry and technical expertise to deliver extraordinary value. Together, we are trailblazing outcome based solutions that deliver impactful connections between our mutual clients and their most cherished customers.
Indira Gillingham
Vice President, Partner Alliances, Salesforce
How we work with Salesforce
Salesforce Event Spotlight
Transformation in action
Client Result
25+ Clean Energy Programs, One Digital Portal
A public agency was in a race against time trying to keep up with the new application process for solar energy rebates. They partnered with West Monroe to create a modern, efficient portal that could support residents, contractors, and internal staff.
Client Result
Transforming FirstBank’s Commercial Lending Process
FirstBank partnered with us to transform its commercial lending processes across Puerto Rico, Florida, and the Eastern Caribbean through a modernized operations and customer experience approach.
Client Result
How automation and transparency in pricing unleashed new revenue for Morningstar
Morningstar saw an opportunity to drive new revenue by transforming its manual pricing process. Together, we implemented Salesforce CPQ to create a faster, more transparent quoting process.
Client Result
Spike in demand for digital platforms leads Blackboard to create 35% faster sales process
With accelerated demand for digital learning, Blackboard had to scale its operations. We partnered to upgrade them to Salesforce Lightning and develop a fresh sales approach to meet growing demand.
Client Result
Digital Recovery Platform Protects Millions in Revenue
We were on a four-year journey to tackle a global quick-service restaurant chain’s growing challenges that came with new digital channels expanding online ordering capabilities.