West Monroe creates tangible financial value for our clients. As chief commercial officer, Casey makes sure the work we do helps our clients capture the value of being digital. This means anticipating issues that our clients will face on the road to digital leadership—and building repeatable offerings, products, and technology assets that address these issues efficiently so clients see measurable impact sooner. She also ensures we have the right processes and consistent methods in place to deliver the value we promise.
As a member of West Monroe’s Executive Team, Casey’s perspectives about what matters most to clients—and her analysis of market intelligence on where the market is headed—are central to defining firm strategy. Her insight and ideas shape the way West Monroe “shows up” for clients – both in what we do and the impact we create.
She joined West Monroe from Discover Card in 2008, assumed leadership of the marketing function in 2011, and was named chief marketing officer in 2019. As a leader, she elevated and differentiated the firm’s brand and guided programs that have had a direct impact on West Monroe’s ability to grow at a rate of 30% annually. She has a B.S. from Boston University and an M.S. from Northwestern’s Medill School of Journalism.
Casey thrives amid fast-moving change – always looking for the next hill to climb. She enjoys mentoring and building the next generation of leaders who are ready for a high-intensity journey. She applies this drive and determination in her personal life, as well, as a Peloton fanatic.
Casey is passionate about building the consulting firm of the future – one that brings unique capabilities for helping clients be digital leaders and delivers those capabilities more effectively than other firms can. She is constantly looking for and finding opportunities to create value for clients and pushes our teams to take advantage of those opportunities.
Since losing her mother to pancreatic cancer, she has avidly supported the cause and efforts to improve early detection – including raising tens of thousands of dollars for the Pancreatic Cancer Action Network through marathons and other fundraising efforts. She also serves on the board of Girls on the Run Chicago.