Research

Insurance Modernization Under Pressure

Balancing legacy technology and spend with the race to innovate

October 14, 2025

You can’t innovate on a foundation built for another era.

Modernization isn’t just another IT initiative—it’s the groundwork for AI, agility, and long-term competitiveness.

Our latest survey of 300 insurance executives reveals how far carriers have come in their modernization journey—and what’s still holding them back.

What’s Inside

How modernization readiness determines AI readiness—and why most insurers aren’t there yet
Why “keep-the-lights-on” budgets are starving innovation and speed
Strategies to align business and IT so modernization delivers measurable impact

Legacy systems and siloed data are reaching their limits just as insurers face unprecedented volatility. The opportunity is clear: modern platforms enable faster decisions, smarter risk models, and greater adaptability. The longer the delay, the harder it becomes to close the divide between leaders and laggards.