Research

Insurance Modernization Under Pressure

Balancing legacy technology and spend with the race to innovate

October 14, 2025

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You can’t innovate on a foundation built for another era.


Modernization isn’t just another IT initiative—it’s the groundwork for AI, agility, and long-term competitiveness.


Our latest survey of 300 insurance executives reveals how far carriers have come in their modernization journey—and what’s still holding them back.


What’s Inside


  • How modernization readiness determines AI readiness—and why most insurers aren’t there yet
  • Why “keep-the-lights-on” budgets are starving innovation and speed
  • Strategies to align business and IT so modernization delivers measurable impact


Legacy systems and siloed data are reaching their limits just as insurers face unprecedented volatility. The opportunity is clear: modern platforms enable faster decisions, smarter risk models, and greater adaptability. The longer the delay, the harder it becomes to close the divide between leaders and laggards.