Accelerating IT Separation Readiness Following a $10.5B Carveout

The separation required thousands of employees to transition across multiple systems, domains, devices, and collaboration tools while maintaining business continuity. West Monroe quickly identified employee readiness, communication governance, and migration coordination as critical success factors for the broader IT separation effort. We established governance routines, mapped migration dependencies, aligned stakeholder communications, and developed readiness plans by employee wave. This early alignment created a clear roadmap for enterprise application transitions, TSA exit execution, and employee adoption while helping leadership proactively manage operational risks throughout the separation. 

West Monroe worked alongside the client's leadership team to plan and execute the IT separation while minimizing disruption to day-to-day operations. Drawing on expertise in organizational change, technology, and program leadership, we coordinated technology migrations, managed project risks, tracked key milestones, and aligned teams across the business.

We established clear decision-making processes, provided regular leadership updates, refreshed the IT intranet as a central source of information, and delivered more than 20 targeted communications through email, Slack, and other internal channels. By keeping employees informed and coordinating activities across workstreams, we helped the organization navigate each phase of the transition with greater confidence and consistency.

West Monroe helped the client bring thousands of employees into one unified technology ecosystem by transitioning four email domains, three SSO environments, and multiple collaboration platforms—all while minimizing disruption to day-to-day operations. More than 20 targeted communications kept employees informed and prepared throughout each phase of the transition, helping drive adoption and reduce uncertainty.

The engagement also gave leadership greater visibility into progress, risks, and key milestones, enabling faster decision-making throughout the $10.5B carveout. Beyond the separation, West Monroe established scalable processes, self-service resources, and a stronger foundation for future technology modernization and continued growth.