Creating the Foundation for a Successful ERP Transformation
Following a major merger, a Fortune Global 500 grocery retailer was preparing for a cloud ERP transformation while operating on two legacy ERP platforms that had evolved independently for more than 40 years. The disconnected environments created operational complexity, limited enterprise alignment, and increased execution risk ahead of one of the organization's largest technology investments.
West Monroe helped the retailer build a stronger plan before implementation began. By clarifying program scope, governance, commercial strategy, and execution expectations, we aligned business and technology leaders around a shared path forward. The planning effort identified $11 million in value, embedded more than $20 million in performance-based protections, and reduced risk as the organization prepared to move into implementation.
