Pace Harmon, a leading IT and business services transformation advisory firm acquired by West Monroe in 2020, was named to the prestigious IAOP® 2021 World’s Best Outsourcing Advisors list for the 12th year. The annual awards program honors outstanding global outsourcing advisory and consulting firms.
Pace Harmon received distinctions for Customer References, Awards & Certifications, Programs for Innovation, and Programs for Corporate Social Responsibility. In addition, the firm was designated an “All Star” for receiving a star in all five judging categories and was included on the “Sustained Excellence” list for making the Top 100 List for more than five consecutive years.
Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
“As a result of the pandemic, we had to help our clients completely rethink how they manage their outsourcing engagements over the past year,” said Marc Tanowitz, managing director with West Monroe and former managing director with Pace Harmon.
It’s thanks to the talent, dedication, and problem-solving capabilities of our team that we were able to help organizations manage uncertainty while still increasing their productivity and optimizing their costs. We’re honored to have this expertise validated by the IAOP once again.”
West Monroe’s acquisition of Pace Harmon in November 2020 added depth in transformation advisory for the firm, as well as new capabilities in IT strategy and business process outsourcing, procurement, and vendor management. Combined, the two firms offer comprehensive technology and business transformation services.
"Choosing the right partners is more important than ever. Companies that outsource, not only in the traditional sense but also through the wide array of ever-changing collaborative business models, are scrutinizing their providers very closely," said Debi Hamill, IAOP CEO. "The Global Outsourcing 100 is the definitive guide to help companies research and compare service providers with whom they are considering relationships."
To further strengthen its ability to deliver on offerings aligned with Pace Harmon’s areas of expertise, West Monroe plans to hire an additional 10 consultants focused on outsourcing, IT strategy, and vendor management in 2021.