Each day, more of your business is run on software. That means business performance is tied to system performance—a challenge we’ve tackled time and again.
Choosing the right technology is just the beginning—holding your systems and platforms accountable to new efficiencies and value is the long game
Our team of experts can help your organization manage the vast ecosystem of platforms across your business, including:
Our take? Too many buyers focus on the technology specifications and capabilities when selecting a new software system or platform. Instead, we help you make technology decisions based on the business outcomes you’re looking for. The secret is understanding technology well enough to determine how each system and platform can translate to business value.
Our team knows how to do just that. West Monroe’s experts in cloud, IT strategy, and other areas of technology partner with experts in operations and industries to make sure your business is making the right investment. What’s more: We work across vendors and can negotiate to build flexibility into your contracts.
Lots of management consultants help you choose a platform. We stick around to make sure it meets your expectations. That means we get in the weeds with your teams, from negotiating the contracts to setting up customization to creating a governance structure and processes that work. We also have proven expertise in change management, training, and reskilling to make your workforce ready.
The hardest part about gaining ROI from systems is continuing to extract value over time. Systems often come at a great output cost—being able to recoup that investment comes with executing an ongoing roadmap and making improvements and changes over time. Our firm doesn’t consider “launch” a success. We consider business results a success.
Leann is a Director in our Customer Experience practice, an accomplished client partner and engagement leader, and a Salesforce CRM expert.
Passionate about building teams and developing West Monroe's next generation of leaders, Jeff has assembled our Dallas Operations Excellence practice.
Andrew has a proven history of delivering measurable results for his clients through novel organizing solutions.
John has the unique ability to help his clients solve business problems by leveraging emerging technologies.
Deric is a director in our Operations Excellence practice. He has deep experience in finance, ERP, and project management.
By taking an A-to-B approach to implementations, Rick can provide guidance to help clients achieve their vision.
Chuck creates a positive impact in his local community by mentoring students in a business incubator program at a high school near his home in the Northwest suburbs of Chicago.
Lee is a director in our Customer Experience practice, our West Coast Salesforce practice lead, and a CRM expert.