The time to get proactive about workforce productivity is now. We can help you drive results that make a meaningful impact on the bottom line—within weeks.
Increasing productivity across your organization is paramount, whether your company’s growth is being constrained by the war for talent, or you’re looking to take cost out of the business. But, while most leaders know productivity is important, many will encounter challenges on the road to achieving it because they:
That’s where we come in.
Our effective, three-phase approach to increasing productivity in the workplace starts with a diagnosis of issues, and prioritizes the biggest problem areas draining productivity. Our team creates strategies to improve work efficiency, increase productivity, reduce cost, and tackle improvement opportunities, and takes a holistic approach to sustaining long-term change for your organization. Our hyperautomation mentality drives us to find the best ways to automate as much of your daily business processes as possible. If appropriate, we can advise on and deliver effective business process outsourcing (BPO) strategies that allow your organization to focus its limited resources on core needs.
West Monroe’s Productivity Improvement offering is powered by our Intellio® suite of assets.
Learn more about West Monroe’s Intellio® suite of assets that deliver results, faster.
We identify opportunities to improve operational functionality, and prioritize those productivity improvements through business analysis, process analysis, and process modeling. Using these gathered inputs, we develop a business case for change, with clear requirements and actionable models based on your unique business needs.
Does your front-line management have the tools, training, technology, and support they need to manage the workforce? We help you empower your managers—the biggest drivers (or inhibitors) of workforce productivity—to lead effectively. We start with a quantitative and qualitative view of the current state of your management teams and implement the right training, development, change management, and incentive plans to transform them from doers to leaders. Through a hyperautomation approach, we identify ways that your managers can focus less on manual tasks and more on what matters - driving your business to succeed.
Nearly 60% of managers spend at least three hours a day on manual tasks”
Get more value out of the workforce you already have. We can help you define resource requirements for labor, equipment, inventory, and more. So you can develop models for evaluating capacity, planning and budgeting, and measuring performance.
How can you increase shareholder value, obtain financial objectives, or improve operational performance by outsourcing certain IT or business processes? We’ve worked with many clients to outsource key business and IT functions, with deal values ranging from ten million to several billion dollars. We understand where to look for the right opportunities – and then how to develop them into significant savings and better process performance. And we have the experience necessary to negotiate effective contracts, ease the transition to outside services, manage a relationship to ensure it delivers as expected, and innovate as a relationship progresses.
Our outsourcing advisory experience spans virtually all business functions: contact center, HR, finance and accounting, supply chain, procurement, distribution, contract manufacturing, IT application and integration services, IT infrastructure and network services, IT end user services, and more.
Hyperautomation helps organizations eliminate manual tasks where, for economic or technology reasons, this option did not previously exist. When applied at scale, robotic process automation (RPA) combined with intelligent automation can transform entire operations. We assess the areas of your business draining productivity, redesign processes for optimal efficiency, and then deploy, build governance around the right automation strategy.
The road to productivity is a bumpy one. Let’s discuss how our insights can diagnose issues, prioritize problem areas, and strategize and advise on long-term solutions.
Colleen has the experience needed to oversee large transformational projects while still maintaining a personal partnership with her clients.
Building West Monroe’s Intelligent Automation from the ground up, Mark has brought impactful changes to his clients.
David has extensive experience evaluating, implementing, and managing both retained and outsourced business services environments globally
Greg’s unique combination of operations management and engineering expertise make him uniquely suited for building efficient, productive workplaces.
Kim has a passion for transforming human resources organizations to increase time and resources for the mission-critical work that creates business value.
Kim guides clients through the people and organizational impacts of large-scale changes including restructuring, M&A transactions, and digital enablement.
Erin believes in the power of change management—and understands how to motivate people and teams along the change curve to deliver on business goals.
Beth is a recognized researcher, practitioner, innovator, and thought leader in the field of change management—with a track record for measurable impact.
Jenna helps organizations prepare and adapt for what’s coming by crafting better, smarter, faster routes to change—and the advantages it promises.
Skilled in change management, Shawna helps clients deliver successful transformation and new ways of working – from the front line to IT and operations.
Ariel guides clients through the organizational changes necessary for turning process redesign and employee enablement initiatives into tangible business results.
With deep experience in process and technology automation, Ryan provides expertise and leadership for our team and value for our clients.
Applying more than a decade of global HR consulting experience, Dan works with companies on both the buy- and sell-side of M&A transactions.
An expert in organizational design, development, and change, Rick helps clients build stronger organizations, cultivate talent, and improve performance.
John helps financial institutions use new technology to create a better experience for customers and employees across the lending process.
Alex is a senior manager specializing in workforce and process optimization solutions within our Operational Excellence practice.
Glenn is a leader and strategic advisor focused on engaging and enabling organizations to realize maximum benefit from transformation initiatives.
Michael’s operational experience across many facets of the retail industry means he brings years of experience and success to his clients.
Maria assesses changes her clients are going through by first listening to them and then helping them view and approach issues through multiple lenses.
A director in our Operations Excellence practice, David uses an analytic approach in solving complex issues for clients.
Nick will help you define and align on key performance indicators to measure the success for their strategic projects.
Mike is a managing partner, member of the Executive Team, and the leader of our Operations Excellence practice.
David leads West Monroe’s Human Capital Management team and believes in the power of people and culture to unlock value for his clients.
Eric is a director in our Operations Excellence practice, and an expert in organizational transformation enablement and change management.
An introspective, conscientious change leader, Katie views organizational change management as a natural extension of any overall work plan.