Michael partners with large and mid-market financial services clients, strategic buyers and emerging financial institutions, challenging their status quo and designing and delivering innovative solutions that increase marketplace differentiation, enhance performance, and positively impact the bottom line. He recently helped re-design a retail credit process that resulted in a 34% efficiency gain and a fully automated decision process.
A compassionate leader, Michael brings calm and focus to every situation, communicates clearly and efficiently, and is deeply invested in coaching and mentoring our next generation of leaders.
Michael joined West Monroe from Booz Allen Hamilton, where he was an advisor for federal regulatory agencies and helped drive innovative assets in the Strategic Innovation Group. He earned a bachelor’s degree from Virginia Polytechnic Institute and State University. He is a certified project management professional (PMP) and he earned a Certification in Commercial Lending from the American Bankers Association.
