What differentiates leaders in today’s increasingly digital marketplace is the ability to translate deep customer understanding into exceptional and differentiated experiences. That’s where Kevin comes in. He helped deliver an omnichannel solution for a large telecom client built on a microservices architecture empowering customers to start and complete experiences across digital and in-person channels. Most recently, Kevin led the transformation of a large financial services client into a high performing, customer-centered organization.
A career technologist and trusted advisor to top brands, he has extensive digital transformation experience across industries and expertise in areas such as digital products, analytics, cloud migration and adoption, and agile methods. He is an avid, life-long learner and considers grit to be the number-one predictor of professional and personal success. He believes empathy is a vital component to serving our teams, clients, and families.
He joined West Monroe in 2021 from projekt202, a consultancy focused on experience-driven transformation, where he held several leadership roles in the Dallas office and Southern Region Technology practice. Previously, he spent four years with Microsoft. He earned a bachelor’s degree and an MBA from Texas A&M University-Commerce and is currently a candidate for a master’s degree in analytics.
He and his wife enjoy traveling and look forward to a return to cruising. Closer to home, he appreciates that life becomes a little slower when crossing the lake back to Rockwall (Texas). He is in his second year of learning to play the piano.
As a Girl Dad of four daughters, Kevin is an advocate for women having zero barriers in the pursuit of their dreams and aspirations. He is also a graduate of foster care who once testified to the Texas State Senate in support of a tuition exemption for foster-care alumni. He was present at the signing by (then) Governor Ann Richards.
He is the founder and former director of the Rockwall Junior Robotics program and was a regular participant in Microsoft’s STEM Gals program, leading robotics workshops. He also participated in Microsoft’s 4Afrika program, where he helped launch a clinical application for patient care in Nairobi, Kenya.