What We Do

Products & Experiences

Build something brilliant with us

We are West Monroe's makers

Our passion is delivering products that are grounded in the human experience. Our product strategy and customer experience design consulting experts live at the intersection of the digital and physical worlds, ensuring every detail is human-centered.

We meet our clients where they're at because every industry is at a different stage as digital continues to evolve.

We are one team. With us, there's no bait and switch to win business. Our teams are cross-functional across product management consulting and experience design from the get-go in service of producing fast, scalable results.

We have a crystal ball. Just kidding. But we do anticipate what is next, so our clients don't get left behind in the competition's wake.

Learn how West Monroe helps clients develop a collaborative product strategy and service experience design in creating unparalleled value for clients.

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Cutting edge ideas, stories, and solutions

The Conduit: A Product & Tech Blog

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We Have the Capabilities to Build Lasting Confidence and Drive Growth

Define the Future

We help you efficiently define and execute an impactful product strategy

Deliver Value

We ship and deliver digital products and software at high velocity

Improve Experiences

We invent and create products, experiences, and services that are purpose-built to compete– and win

Adapt the Organization

We create the organizational change required to meet the needs of the customer

Innovate Tech

We modernize systems to gain efficiencies, meet customer expectations, and support integration with other systems

Level-Up Teams

We upgrade your teams with the skills they need to thrive in the digital age and empower a culture of collaboration and accountability

Why We’re Different

Truly human-centered product design requires hyper-connected teams who employ empathy for the end-user ​at every step. Our experience as one of the leading product strategy consulting firms can help you get there.

Customer Obsessed​

Customer Obsessed​

We are powered by insights. By understanding the pain points and barriers customers experience in specific industries, we develop products they will love using. Successful products go beyond the end-user’s wants and needs to truly delight.

Culture Conscious

Culture Conscious

Brilliant products are only brilliant if the people and processes are in sync with a product mindset. We help our clients drive culture change and upskill teams, ensuring they are prepared for what is now, and next. Go Team.

Fiercely Flexible

Fiercely Flexible

If we had a middle name, it would be agility. Clients of all sizes need a partner that has a start-up mentality, quickly iterating solutions to test, learn, and apply. Speed to market and ability to scale is critical in getting ahead, and staying there.

Our Industry Expertise Runs Deep

  • We help our healthcare clients rethink their business models to deliver on the brave new world.

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  • We help utilities manage transformational technology and business model shifts.

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  • Financial services organizations seek to stay at the forefront of the digital world, we help them do just that.

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  • We’ve created value for more than 210 software, tech-product, and tech-led services clients.

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  • We leverage our knowledge and experience from over 3,500 deals to take private equity consulting to the next level.

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  • We take a different approach to accelerating digital transformation for consumer and industrial products companies.

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See Our Impact

Take a look at our greatest client successes, breakthrough outcomes, and epic experiences.

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Hear From Our Clients

We look forward to leveraging the process utilized in developing our latest mobile app to bring other innovative products to market quickly and efficiently."
CIO, Financial Services
financial services digital products
West Monroe helped my engineers be better engineers and my managers be better managers, all while working side-by-side with us to ship better code faster."
VP of Engineering, High-Tech & Software
ux team brainstorm

Related Services

Digital Products

We build products your end-user will love​

Systems & Platforms

We help you select, implement, and manage the platforms that run your business.

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Perspectives

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We are the Builders of Brilliant

We help you navigate change, whatever the industry and whatever the stage of growth. Our deep technical expertise, and hunger to solve hard problems powers meaningful sector-defining digital products that rapidly capture market share and deliver a remarkable impact.

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