December 2023 Report
This year has proven to be unpredictable – with high inflation, increased cost of lending, bank closures, and an uncertain back half of the year, banks are in an interesting position. To stay on top of industry trends and a fast-moving marketspace, banks should continue prioritizing the right customers, find ways to meet changing needs with new technology, while also managing risk. West Monroe can help you identify where to start and the ROI to be expected.
Josh is a director in West Monroe’s banking practice. He has over 20 years of experience driving enterprise transformation through digital enablement, business process optimization, and technology implementation. Josh specializes in creating digital strategy and roadmaps for mid-market banks, enhancing operating models, implementing enterprise-wide software, and data & analytics.
Read Josh's full bio here.
Chris is the firmwide leader of West Monroe's Financial Services practice. He is an accomplished financial services consultant with expertise in turning around underperforming operational units, implementing sales and relationship management programs, and driving enterprise transformation.
Read Chris's full bio here.
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