West Monroe's 20th Anniversary

Taking pharma sales digital to engage physicians in a hybrid world—driving $35M in revenue growth

A digital customer service model boosts satisfaction, delivers nearly $10 million in incremental revenue

Performance-improvement diligence quantifies $50 million EBITDA benefit, paving the way to successful exit

Modernizing a leading beverage distributor’s customer and employee experiences to drive 10% revenue lift

Delivering a patient-centric enrollment solution in 3 months enables a product launch with 6 times the expected volume

Implementing digital knowledge management results in 50-85% decreased time to proficiency

Experienced regulatory support for utilities paves the way for a digital future and $3.5 billion in customer benefits

A modern claims platform cuts talk time 18%, delivers immediate progress toward a digital future

Operational improvements increase capacity by 37% to meet escalating demand

Helping a private equity firm disrupt the CX market

Merging two tech companies into one undisputed market leader—and realizing millions in synergies

Building a digital customer success platform drives a 75% increase in new customers

Redesigning a process to be more digital and customer-focused benefits all New Yorkers

Moving closer to a digital operating model leads to $60 million in new revenue and $9 million in savings

Adopting a real-time, data-driven approach to operations leads to $3 million in savings

Demand for a seamless patient experience drove this health system to innovate—and led to 5x faster results

Spike in demand for digital platforms leads Blackboard to create 36% faster sales process

Data-driven insights to invest with confidence—delivered in under 4 weeks

Righting the ship: Restructuring a troubled IT outsourcing arrangement leads to 80% less downtime

Building a digital platform for City National Bank of Florida to drive $50 million in new revenue

You got a new job during the Great Resignation—what if it wasn’t the right one?

How a family battle with cancer can bring new perspective to work-life balance

Webinar: Be Undeniably Bold: How to Grow Your Career By Embracing Risk

Developing ‘The Next Generation of Leaders,’ Even During Times of Crisis — From a Senior Manager

Q&A Roundtable: How Employee Resource Groups create a sense of community and belonging for West Monroe employees

What our mission—building the next generation of leaders—looks like in practice

Extending our mission of building the next generation of leaders to our clients

Madeline’s career journey at West Monroe: From campus hire to manager

What it’s like working at West Monroe

Moving from industry to consulting: What to expect when making the change

Q&A with Reva Busby, Intellio® Labs

How to ace your case study interview

How to be successful during your virtual internship

How I built a creative career, from a female creative leader at West Monroe

Finding fulfillment in a year of uncertainty: Top takeaways from our time with Gianpiero Petriglieri

Alumni Spotlight: Liam Mundy, Zillow

‘No day Is the same’: How these cybersecurity pros keep clients protected

Alumni Spotlight: Maheshie Cabraal, Maven Clinic

Alumni Spotlight: Kate Groot, Nationwide Children’s Hospital

Alumni Spotlight: Paul Augustine, Lyft

Redesigning a process to be more digital and customer-focused benefits all New Yorkers

West Monroe Partners is Finding New, Creative Ways for Employees to Give Back to the Community