Communications λλ
The heartbeat of the West Monroe Police Department begins with the Communications Division. Operating twenty four hours a day, seven days a week; this division receives and dispatches all calls for service through its state-of-the-art telecommunications system. They capture and record a complete history of all telephone and radio communications through the use of C. A. D. (Computer Aided Dispatch). Communications officers prioritize all calls in relation to their severity and then utilize its telecommunications equipment to establish and coordinate proper public safety response by assigning and dispatching police resources.
The Communications Division, under the direct supervision of Sergeant Matt Gilliland, is staffed by six full time officers and three part-time officers. The communications officers work a twelve hour shift in order to provide West Monroe citizens and visitors the best possible around the clock service. The goal of the Communications Division is to provide for and ensure the complete safety of every member of the West Monroe Police Department as well as the community it serves.
