Thank you for visiting the City of West Monroe website and reviewing our web privacy and security policy.
Our policy is simple: We collect no personal information about you unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information to a third party.
Links to Other Sites:
City of West Monroe provides links to many external websites. Please be aware that when you leave the City of West Monroe website you will be going to sites that are beyond our control and standards. You will always receive a notice when you are about to leave our site. Websites external to City of West Monroe have their own privacy policies, and may collect data or solicit personal information. The privacy and security policies and procedures described for City of West Monroe do not apply to any external links. We suggest contacting these sites directly for information on their privacy and security policies. Always be aware of where you end up.
Non-personal Information We Record:
During your visit as you browse through the website or download information, our operating system will automatically record some general information about your visit.
During your visit, our web operating system will record:
We use this information for statistical analysis, to help us make our site more useful to visitors. This tracking system does not record information about individuals.
Web Security Policy:
For security purposes and to make sure our website remains available to all users, we use special software programs for monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system. These programs collect no information that would directly identify individuals, but they do collect information that could help us identify someone attempting to tamper with this website.
If you use our website, you should understand that all activities may be monitored and recorded. Anyone using this system expressly consents to such monitoring.
WARNING -- If such monitoring reveals possible evidence of criminal activity, monitoring records may be provided to law enforcement officials. Except for authorized law enforcement investigations, we make no other attempts to identify individual users or their usage habits. We only use raw monitoring data logs for determining trends in usage patterns and in diagnosing system problems.
On those pages where City of West Monroe uses "cookies" to facilitate your use of our site, we do not collect personal information about you and the cookie is destroyed when you exit your browser. There is no information stored on your computer and no unauthorized files are written onto your disk drives. These cookies are called "session cookies." They help you use our website interactively and are destroyed when you close your browser.
These "session cookies" do not collect information about you, but only about your browser "session." The cookie makes it easier for you to use the dynamic features of these web pages, without having to provide the same information as you move from one page to another. You will find the use of these "session cookies" on several of our data access tools.
Information from e-mail you send to us:
If you decide to send us an e-mail message, the message will usually contain your return e-mail address. If you include personally-identifying information in your e-mail because you want us to address issues specific to your situation, we may use that information in responding to your request, but it will be destroyed when we complete our return correspondence. Also, e-mail is not totally secure against interception. Please send only information necessary to help us process your request.
Voluntary Submission of Information:
On some of our web pages we provide forms that let you voluntarily submit personal information (such as e-mail address or name). For example, this occurs when you are registering for various conferences or training sessions or when you sign up for our "Newsflash" subscription service. In those cases, all submitted information is used only for the expressed purposes for which it is intended and is not made available to any third party.
The City of West Monroe relies on you to help us identify issues and concerns in a timely manner. Missing street signs, pot holes, debris and other maintenance concerns are a major priority for the City, but as a resident, you may notice some situations first. Please help us by emailing maintenance issues to firstname.lastname@example.org or call City Hall at 318-396-2600.